Refund policy

All items are made to order, so we do not accept returns or exchanges unless there is an issue with your order.

Damaged or Incorrect Items

If your item arrives:

• damaged
• defective
• or incorrect

Please contact us within 7 days of delivery at [your email] with:

• your order number
• photos of the issue

We will replace the item or issue a refund.

Sizing Issues

We provide detailed size charts. Because items are made to order:

• we do not offer refunds for incorrect sizing
• please double-check your size before ordering

Lost Packages

If your package is lost in transit, contact us and we will help resolve it.

Refund Processing

Approved refunds will be issued to your original payment method within 5–10 business days.

Contact:
contact@dirtnerdclub.com